The end of the Soviet Era (sometimes referred to as the post-communist world) has seen upheavals related to historic episodes such as colonialism or ancient tribal hostilities or both. Some history of the Middle East, from Canaan through the Crusades to ISIS, will be traced rather briefly in the segment on “Paths to War & Terror” before turning to how counter-terrorism has impacted both our daily lives and our legal systems. The link from history to current events exists in security screening at airports, courthouses, and public events.

We all encounter difficult people whether it’s at work, at home, on social media and more. We often employ ineffective strategies such as avoidance to get out of it as soon as possible. But learning how to interact with the difficult people in our lives greatly reduces stress and leads to high level wellness. You will learn pragmatic ways to identify and triage the various types difficult others, including toxicity, emotional vampires, power struggles, and bullies using proven techniques.

Being ethical does not mean following your feelings. Your feelings can misdirect you. This course explores how workplace ethics should be developed, how to create the standard and policies that support them, how employees can be trained and managed to follow and support these standards, and how to deal with problems where ethics are concerned.

It is not unusual to hear people say, "We have a communication problem here." This course will provide methods for analyzing and improving your own communication and help you help others. The Art of Effective Communication will allow you to understand the hidden meanings behind various communication methods and devise strategies to communicate more effectively and avoid unnecessary conflict.