Non-substantive

Non-substantive credit is mediation, law office management, computer programs or applications, communications, office technology, self-help, mental health, or prevention of substance abuse courses.

The Art and Science of Building Habits for the Busy Paralegal

How people change their minds and create helpful habits rests on a solid evidence base. Learn the science of habit formation and goal attainment. When beginning any intentional change, there are predicable stages of change that require distinct strategies, depending on your stage. Learn tools to cultivate motivation and help you reach your most important priorities.

Team Excellence

Organizations know that every one of their employees is valuable and contributes unique talents and experience to each project or task at hand. So, comparatively, when employees come together as a team, the end result is typically even greater success—that is, when members understand how to work collaboratively. Effective collaboration not only helps to increase the quality of results, but also the productivity.

Talk Like a Leader

Did you know the average person speaks up to 16,000 words each and every day? No doubt, that’s a lot of chatter. But successful leaders know there’s a significant difference between being a big talker and being an effective communicator. And they also know communication is the key to motivating and inspiring people.

How to Handle Your Lawyer(s)

An attorney’s perspective on paralegal coordination in the modern law office.

Dealing with Difficult People: Tools for the Paralegal

Emphasis is placed on identifying the truly dysfunctional and difficult people who are in a class by their own and require an entirely different and highly specific skill set. Learn to triage the bully from other challenging people such as victims, know-it-alls and complainers. Registrants are given proven techniques to identify the most difficult people and protect yourself and others around you to minimize their impact.

Become the CEO of Your Whole Life

Original, evidence-based solutions are weaved into this session to combat unrelenting stress experienced by paralegals. Solutions include using CEO strategies across one’s entire life. Learn to break persistent patterns around chronic stress and create spaciousness in your life using science and wisdom to cultivate a more self-authored, less-reactive stance.

Gender Communication, Persuasion, and Power

This on-demand webinar explores differences in workplace communication styles that may be gender-influenced.

In this session you will learn:

The role of implicit bias in communication differences
Differences in verbal and non-verbal communication styles which may be gender-influenced
How differently others may perceive communications in terms of competence, self-promotion, and asking for resources based on gender

Global Rule of Law – Judicial Independence in the Age of Tribalism

Words matter – the entire world is experiencing a political spasm that goes by various names such as nationalism, populism, or tribalism. There are likewise multiple explanations for how apparently positive trends of globalization and democracy have morphed into patterns of corruption and autocracy. These developments seem to coalesce in a global yearning for strong leaders who at the extreme can threaten the very structure of their governing systems and legal institutions.

5 Steps to Develop a Marketing Mindset

In today's over-connected world, it has never been more important to harness the power of effective communications in an effort to develop a marketing mindset in legal services.

Join our on-demand webinar to learn how to:

Improve critical communications skills to improve business results
Refine the art of effective networking
Harness the power of active listening
How to exceed your clients' service expectations
How to build a stellar reputation

Life Care Planning

Life care plans have become an important component in personal injury litigation. Whether you are seeking to demonstrate a client's injuries or disabilities or defending the actions of another party or parties, advocates often look to the life care planner to provide a clear and unbiased illustration to the court of the damages to be considered. Since the late 1980's, life care planners have come from multiple disciplines to provide their services throughout the United States and Canada. This presentation will provide the paralegal with an overview of life care planning with the followin

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