Dealing with Difficult People

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Overview

CLE Hours:

1.0

CLE Credit:

Non-substantive

Course Level:

Basic

Register

Fees:

$0 for Active membership type (Active membership type only on-demand webinar)

Course Materials:

Webinar recording and a PDF of the PowerPoint slides

We all encounter difficult people whether it’s at work, at home, on social media and more. We often employ ineffective strategies such as avoidance to get out of it as soon as possible. But learning how to interact with the difficult people in our lives greatly reduces stress and leads to high level wellness. You will learn pragmatic ways to identify and triage the various types difficult others, including toxicity, emotional vampires, power struggles, and bullies using proven techniques. Knowing how to interact with difficult people and remedy the unwanted behavior in our lives greatly reduces corrosive stress, and leads to high level wellness.

Instructor:

Eileen T. O’Grady Ph.D., RN, NP

Course Year:

2018

Courses

On-Demand Webinars

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Instructions

On-Demand Webinar Instructions

To Access an On-Demand Webinar

After you purchase an on-demand webinar you will receive an enrollment email. If you do not receive an enrollment email please check your spam and make sure you add noreply@myabsorb.com to your safe senders list.

To access course materials after enrollment please click on "My Courses" then "On-demand Webinar" at nala.education.

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.

Cancellation Policy

No cancellations or refunds are provided.

FAQ

On-Demand Webinar FAQs

Do the on-demand webinars qualify for continuing legal education credit?

Yes, these courses qualify for mandatory continuing legal education for: National Association of Legal Assistants, State Bar of California, Florida, North Carolina, and Louisiana State Paralegal Association. For all others please check with the corresponding institutions.

How do I get my certificate?

After successfully completing this course a completion email will be sent stating that your certificate is now available. To view your certificate and transcript please visit nala.education. Click on the blue arrow in the top right and select transcript. From this menu, you can view or print certificates or your transcript.

Can I rebroadcast a webinar to a group or to an affiliate meeting?

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.