Supervisor Communication Skills

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Overview

CLE Hours:

1.25

CLE Credit:

Non-substantive

Course Level:

Basic

Prerequisite:

We recommend that you take the Leadership Basics course prior to taking this course.

Register

Fees:

$45 for Members and $65 for Nonmembers

In general, there are four basic purposes of communication: To inform, to persuade, to ask a question, or to learn. It’s as important to know what you don’t want as it is to know what you do want.

In this course, you will learn the importance of assertive speaking - asking directly for what you need from others without being aggressive. You will discover techniques for holding others accountable while also creating and practicing the art of equitable compromise.

Successful completion of this course will increase your knowledge and ability to:

Identify the characteristics of assertive behavior and include them in your interactions.
Ask directly for what you need without being aggressive.
Confront problem behaviors successfully.
Create equitable compromises with employees and peers.
Hold others accountable.
Manage conflicts to achieve productive outcomes.
Deal with difficult people effectively.

Course Year:

2018

Courses

Self-Study

Available Self-Study Courses

Title
Adapting Your Leadership Styles
Assertiveness Skills
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Business Organizations: Incorporated Entities

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Available On-Demand Webinars

Title
1st Amendment
2017 Employment Law Updates
2019 Conference Recording Bundle
2019 CP Review Course Bundle
2020 Conference Recording Bundle

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Upcoming Webinars

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Instructions

Self-Study Instructions

Access Period

After you purchase a self-study course you will receive an enrollment email. If you do not receive an enrollment email please check your spam and make sure you add noreply@myabsorb.com to your safe senders list.

To access course materials after enrollment please click on "My Courses" then "Self-Study" at nala.education.

Self-Study courses expire after 1 year.

Courses are priced for individual use and consumption and are not intended for rebroadcast and sharing.

Refunds or Cancellations

No cancellations or refunds are provided.

FAQ

Self-Study FAQs

Does this course qualify for continuing legal education credit?

All self-study courses qualify for CLE through NALA. For more information on other institutions please click here.

Can you print the course material?

If available, you may use the print function from your browser to print the material. This is copyrighted material and any distribution is strictly prohibited. Not all self-study courses have printable material.

Do you have to buy a textbook to take these courses?

No, a textbook is either included or not necessary for the self-study courses.

Do I get college credit for completing the course?

No, the courses are designed as continuing education courses and may qualify as meeting continuing education requirements for professional certifications and attorney licenses. In addition, the courses may be used in the classroom to supplement formal training. However, the courses are not designed to take the place of formal paralegal training as may be available through a community college or university.